Most AI systems stay hidden in the backend and cannot communicate directly with users on their preferred channels.

Without real-time responses across voice and messaging, businesses lose chances to serve, convert, or support users.

Manual response systems slow down support teams and frustrate users who expect instant help.

Customers using different channels receive inconsistent experiences and incomplete service coverage.

Connect with customers and employees through phone, chat, and popular messaging apps like WhatsApp and Telegram.

Provide instant, always-on assistance without increasing support team workload.

Re-engage customers and recover abandoned carts using smart follow-ups across multiple platforms.

Offer consistent and seamless interactions across all channels from one intelligent AI layer.

Bring backend intelligence into direct user interactions, enabling real-time service, updates, and task handling.

Deploy voice agents that guide callers, answer questions, and trigger workflows through an intelligent phone interface.

Send targeted follow-ups through WhatsApp, Telegram, or SMS to recover abandoned purchases and boost sales.

Let agents support field workers via chat or voice while pulling information from internal systems on the fly.

Design and deploy AI flows inside ManyChat to interact with customers directly from your existing campaigns.

Unify service across voice, chat, and messaging so customers always receive a helpful, AI-assisted response.